Web-based Architecture
 The system is a Web-based Architecture that provides all features and functionality available to the user with a Web browser.
 √ Full access from any platform,
 √ Access anywhere, anytime, 24/7.
 √ Easy to use and deploy by simply using a browser.
 √ No installation required.
 
 Remote Server
 System features are available remotely through a Web browser & hosted on secured dedicated servers which provide:
 √ Faster and easier maintenance
 √ No need for expensive IT personal
 √ No need for additional hardware or software
 √ Servers are monitored 24 hours a day, with daily backups
  
 Alerts
 Email alerts automatically notify appropriate users of case updates or issues which haven't been identified and solved. These notifications:
 √ Ensure timely resolution
 √ Make sure nothing is overlooked
 
 Real-time Reporting
 The system allows for the creation of collection of Activity & Statistics reports that can:
 √ Be on Screen or import to Excel / PDF
 √ Quickly gather statistics, see trends & identify trouble spots
 √ Indicate relevant information via Summary Tables
 
 Easy operation & management
 The system is a user friendly design, with all details in one page for quick operation. It allows a user to:
 √ Manage clients, creditors, & subjects and store all these details in one database.
 √ Track/Update cases, and view history & status.
 √ Provide instant documentation and a searchable archive.
 
 Client Access
 Clients have online access to place new orders, communicate, and view case information.
 √ Clients can add new cases via browser.
 √ 24 hours client access to their cases.
 √ Client can update their details from any platform, anywhere.
 √ Reduced management time of client files.
 √ Online searchable archive for old client cases.
 √ Automatic email notification to clients upon case approval.
 √ Clients can assign a case-due date online
 √ Document linkage to cases upload by client.
 √ Communication section ensures client requests and questions are stored online and linked to the case. No need for email software. Emails are received by multiple recipients in headquarters office.